Double-click on Install iTunes to run the installer.
In the window that opens, you can read the Read Before You Install iTunes document. (It should be in your Downloads folder, or whatever folder you’ve designated as the download location.) After downloading the installer, double click the disk image file called iTunes12.6.3.dmg. Simply go to the iTunes download page, and download the installer to your hard drive and after your download, then double click the itunes.dmg file to install. This command will remove iTunes from your Mac immediately. Enter your password when/if you are asked, then press the Return key. Then this command: sudo rm -rf iTunes.app/. Use thisTerminal command: cd /Applications/. The Terminal app is located in the Utilities folder (Applications folder). Then turn on Wi-Fi and relaunch iTunes.ĥ-Remove iTunes and re-install again. 
Then launch iTunes and sign out by going to iTunes menu > Store > Sing Out then quit iTunes. Launch iTunes then, from the menu, select iTunes > Check for Updates.Ĥ-Turn off Wi-Fi. Maybe, there are updates that you can install.ģ-Make sure that you have the latest version of iTunes installed. You may also want to contact the developers of your plug-ins.
To find out the problematic add-on, close iTunes, and move the add-ons to your desktop one at a time temporarily. iTunes add-ons can be found in this folder: ~/Library/iTunes/iTunes Plug-ins/. If iTunes is working properly without any issue in safe mode, a third party iTunes add-on is causing this problem. Visual plug-ins you have installed have been temporarily disabled.” Click “Continue”. You will see a pop up message saying “iTunes is running in safe mode.
Hold down the Option and Command keys on your keyboard while you launch iTunes. Start iTunes in Safe Mode on your Mac, here is how: Start iTunes in Safe Mode to troubleshoot this problem. To do this, choose “Restart…” from the Apple menu.Ģ-A third party plug-in or script may cause this. Simply restarting your Mac may fix this issue. Try the following steps until your problem is fixed:ġ-Restart your Mac. update makes the menu items not clickable. 
User eported problems include that iTunes: Several Mac users have reported that iTunes freezes up and becomes unresponsive. If you have been having problems with iTunes since updating to OS X El Capitan you may not be alone.
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